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Booking and cancelation procedures

BOOKING PROCEDURES

 

If customer is interested in tours calendar he/she will find the information in different websites or it will be possible to apply by mail to info@billygoatgarage.com. BillyGoatGarage will send the information and general terms of each route.

All bookings will be subjet to terms and conditions of every website and general terms of BIllyGoatGarage.

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking

Payment & deposit

 

A booking will only be constituted by the return of a completed booking form accompanied by a remittance applicable to the participant(s) selected tour/expedition as advised by the Company and deposit of 50% of the total price up to 60 days before the tour. The balance of the price of the tour/expedition (50%)and equipment hire shall be required to be in the hands of the company not later tan 50 to 45 days before the commencement date of the tour/expedition. If you book your tour within 45 days  before of it departing full payment is required at the time of booking. (100% of the price)

Total payment amount will be paid in euros.

 

CANCELATION POLICY

 

BillyGoatGarage set the next standard cancellation policy in case a customer would like to cancel the trip (total or partial cancellation):

 

Penalities:

If you cancel up to 45 days before the tour day, 50% of the tour price,  will be not refunded

If you cancel between 44-35 days before the tour day, we will refund you only the 30% of the total price of the tour.

If you cancel between 34 -16 days before the tour day, we will refund you only the 20% of the total price of the tour.

If you cancel between 15 days  up to the day of the tour, Nothing  will  be refund. ( You will have a penalitie of 100%)

 

Client will be subjeted to dates and general terms

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